Cupid's Undie Run - Support
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New support ticket
Check ticket status
How much does it cost to register?
Is there an age limit?
Can I get another copy of my registration receipt?
If I drop out, can I transfer my slot? Do I get a refund?
I can't attend but still want to fundraise. What can I do?
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Does my offline donation (i.e. mailed in check) count towards my fundraising total?
Are donations tax deductible?
Can I donate by check? Where do I mail my check?
I need a copy of the offline donation form
Have you received my check yet?
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What should I bring on event day?
When is Cupid's Undie Run 2018?
Is Cupid's Undie Run a race?
How long is the run?
Are spectators allowed in the venue?
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How do I join a team? How do I switch teams?
How do I edit my team page?
Can someone join my team even though it's already sold out?
How do we change Team Captains on our team?
What does a Team Captain do?
Awards & Incentives
What are the incentives for 2018?
I earned open-bar status. What does the "open-bar" entail?
Are incentives based on team totals or individual fundraised amounts?
What are the awards/rules for top teams?
What is the award for top fundraisers?
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Where does the money go?
Does the charity ever change?
What is neurofibromatosis (NF)? Is it cancer?
How do I submit my Cupid's NF Champion to the website? What does this mean?
What is your return policy?
The t-shirt I ordered doesn't fit! Can I have a different size?
I LOVE this shirt but you don't have it in my size! HELP!
I'm having trouble logging in!
How do I change/crop/delete/add pictures on my fundraising page?
Opportunities with Cupid's
I want to bring Cupid's Undie Run to my city! What are the next steps?
I'm interested in being a sponsor for Cupid's Undie Run
What is the Cupid's Undie Run App?
How can I download the app?
Is the app available for Android users?
Help! I have an issue using the app!
Ahhhh! HELP! I can't find my question or answer here! How can I contact Cupid's?